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BE-terna, one of the leading European Microsoft and Infor solution Integrator that employs 500 people and operates in 12 locations across Germany, Austria and Switzerland, is acquiring Adacta Services Business, a leading Microsoft Dynamics, Qlik and Cornerstone partner in Slovenia, Croatia and Serbia.

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Firstly, I would like to make a comment on companies using the word “challenge” instead of using “problem”. We face challenges - I agree, it sounds easy on the ear, however, I see a challenge in terms of making progress in a longer process. However, once we hit an obstacle in that process, problems that need solving appear. Let’s begin by looking at some problems that the contact centres have been tackling.

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2019 Partner of the Year Award Goes to Adacta!
Adacta is proud to announce it has won the 2019 Microsoft Country Partner of the Year Award for Slovenia. 

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Many retailers are challenged when it comes to being flexibile and agile. Keeping up with ever-changing customer expectations, maintaining customer loyalty, managing internal communication within the company, finding the best techology solutions that's specially created for the retail industry – these are some of the major challenges in retail industry. But, how to successfully deal with these challenges today?

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