Out-of-the-box CRM solution for utilities and energy (oil, gas, water, electricity) companies
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Stock optimization is an important KPI in supply chain businesses since it translates to cash flow directly. On the one hand, constantly high stock levels (overstocking) indicate that money spent on stock is money not spent on potential growth while on the other hand, low stock levels (frequent stock-out events) indicate that money might be getting lost on missed sales.
Manufacturing companies that sell devices and gadgets to consumers and businesses and many other service companies, such as telcos, are increasingly aware of how critical great customer service is. Recent studies have shown that companies that ignore customer service will lose their market share, while those who focus on it will increase their margins by up to 35% (PA Consulting).