Out-of-the-box CRM solution for utilities and energy (oil, gas, water, electricity) companies
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BE-terna, one of the leading European
Microsoft and Infor
solution Integrator that employs 500 people
and operates in 12 locations
across Germany, Austria
and Switzerland, is acquiring Adacta Services
Business, a leading Microsoft Dynamics, Qlik and Cornerstone partner in
Slovenia, Croatia and Serbia.
Firstly, I would like to make a comment on companies using the word “challenge” instead of using “problem”. We face challenges - I agree, it sounds easy on the ear, however, I see a challenge in terms of making progress in a longer process. However, once we hit an obstacle in that process, problems that need solving appear. Let’s begin by looking at some problems that the contact centres have been tackling.
2019 Partner of the Year Award Goes to Adacta!
Adacta is proud to announce it has won the 2019 Microsoft Country Partner of the Year Award for Slovenia.
Many retailers are challenged when it comes to being flexibile and agile. Keeping up with ever-changing customer expectations, maintaining customer loyalty, managing internal communication within the company, finding the best techology solutions that's specially created for the retail industry – these are some of the major challenges in retail industry. But, how to successfully deal with these challenges today?