Adacta Day 2019 Belgrade: New technologies are the basis for smart business and a bright future
The post-digital age
is in front of us. In order to compete and be singled out in the post-digital
age, companies need to adopt a set of new technologies that are just now emerging.
These new technologies will be extremely important drivers of change in
business, even in industries where digital tools are already abundant. Why is this
so? The reason is that new technologies are continuously evolving and providing
new opportunities for business improvement.
Last week, Adacta organized its big annual event, Adacta Day 2019: Intelligent Business, at the Hotel Hilton in Belgrade, where it introduced new technologies and all the possibilities that companies present in Serbia today incorporate into their businesses. This was just one of our 365 'intelligent' days of the year that we shared with more than 100 existing and potential clients. The day that was dedicated to the so-called intelligent business was imbuded with virtual reality, artificial intelligence and machine learning, and we showed the audience what it looks like when the digital world replaces the physical.
BE-TERNA GROUP - A RELIABLE PARTNER ON THE WAY TO CONQUERING WESTERN EUROPEAN MARKETS
This summer and the year 2019 will be significant milestones in business for the Adacta Group, according to Ivan Đolić - Country Manager, Adacta Belgrade. Adacta will continue its future development path under the auspices of the BE-terna Group, which is one of the leading Microsoft and Infora partners for implementing business solutions in the D-A-C-H region. Through this merger, Adacta has taken its first step in realizing a strategy to expand into Western European markets.
Ivan Đolić - Country Manager, Adacta Belgrade: Intelligent Business with Adacta and BE-terna
In his introductory address entitled "Intelligent Business with Adacta and BE-terna", Ivan Đolić presented to the audience the meaning of this acquisition for existing and potential clients. Disseminating knowledge, transferring good business practices, developing new solutions that specialize in the needs of specific industries - these are just some of the items that will be the focus of business.
THE FUTURE IS BRIGHT FOR THOSE WHO INVEST IN THEMSELVES AND THEIR BUSINESSES
Through the presentation entitled "The Winners of the 20s", Matjaž Fajfar - General Manager, Adacta Belgrade emphasized that new technologies are the key drivers of business. Today, we don't need to say much about what lies ahead for us, as the future has arrived with new technologies. In order to keep up with the times, companies need to consider all the possibilities of applying new technologies to their business; if they fail to do so, their competition will not. New technologies are a new development opportunity that no one can afford to miss.
Matjaž Fajfar - General Manager, Adacta Belgrade: The Winners of the 20s
"Every company will need to master a set of new technologies. The use of new technologies will certainly form the basis for market growth. However, what you need to pay special attention to is trust. Trust is a prerequisite for the benefits of new technologies and this is what will make the difference on the market.
Only those companies that invest in themselves and their talents can consider themselves winners in the time to come." - Matjaž Fajfar added.
EVERY INDUSTRY AND COMPANY MUST REDESIGN ITSELF IN THE ERA OF MODERN TECHNOLOGIES
Intelligent transformation has arrived and has made digital transformation seem like an outdated idea. However, for companies that are already in the process of digital transformation, the question arises at what stage of transformation can the "intelligent" replace the "digital".
As the company most dedicated in developing new technologies today, Microsoft has invested more than $1 billion this year in the development of artificial intelligence that will aim to solve complex tasks. Tatjana Lukić - Corporate Sales Lead for EMEA spoke on behalf of Microsoft about intelligent business transformation, new technologies and smart applications.
Tatjana Lukić - Corporate Sales Lead, EMEA, Microsoft: Intelligent Transformation with Microsoft
"In the era of modern technology, every industry and company has to redesign itself and its business. A big part of this 'intelligent' transformation is finding new ways for companies to collaborate with their existing and potential customers, as well as with their employees, how to optimize their business processes, and how to leverage their existing data. We can certainly conclude that the key to success lies in the seamless connection of business, which is supported by smart applications and new technologies." - Tatjana Lukić said in her address.
MIXED REALITY - THE PERFECT LINK BETWEEN THE PHYSICAL AND THE DIGITAL WORLD
Why do we call it mixed reality? To explain this new technology in a simple way, Marija Eremia - Mixed Reality Lead from Microsoft directed us towards two worlds: one based on atoms and the laws of physics, and the other based on bits and digital logic. These worlds have their realities: one is physical, the other is digital. It is precisely through the merging of the physical and the digital world that we come to the so-called Mixed Reality or diversified reality that allows us to experience digital content in real time.
Teams collaborating successfully across borders and time zones, moving clients to a whole new world to experience different situations, 3D visualization of interiors and machines to the smallest detail, training employees in virtual classrooms - these are just some of the situations where one can successfully apply Mixed Reality in Business.
Marija Eremija - Mixed Reality Lead, Microsoft: Intelligent Applications - Dynamics 365 Mixed Reality Apps
At the end of her presentation entitled "Intelligent Applications: Dynamics 365 Mixed Reality Apps", Maria Eremija showed how a remote employee can solve a problem with a demo application called Dynamics 365 Remote Assist.
GOOD DAY TO YOU! MY NAME IS REALITY, VIRTUAL REALITY!
The task of virtual reality is to transfer users to a whole new world where they will be able to experience different situations. In fact, it takes them to a whole new dimension where they are interactive and use everything available to them in the environment.
Martin Vovk - VR Expert, Adacta Group: Intelligent Technology with Adacta: Virtual Reality
What is virtual reality and when it occurred, what is the difference between VR and AR, in which industries and situations can we apply VR, what is the added value of this technology in business and how we can relate this technology to our existing CRM and ERP solutions - Martin Vovk, the Adacta Group VR Expert, replied to all these questions and explained why VR technology is a chance we should not miss.
A RAPIDLY GROWING BANK IMPROVES THE EXPERIENCE OF ITS CUSTOMERS THROUGH A BETTER UNDERSTANDING OF THEIR NEEDS
Would you like your bank clerk to know what your current needs are, if you had an e-banking problem this morning or if you need help buying a new apartment? If your answer is affirmative, then the following question arises: “How can a bank learn all this and achieve it?” According to NLB Bank Belgrade officials, the key to success lies in the CRM business solution.
Just under two years of CRM implementation, more than 100 man-days spent in training employees and more than 250 users of the solution has led to NLB Bank Belgrade understanding the needs of its clients and how they feel about working with the bank.
Milan Maksić, Adacta Belgrade & Bojan Vesić, NLB Banka Beograd: Intelligent Customer Story
Bojan Vesić - Head of Marketing and CRM, NLB Bank Belgrade and Milan Maksić - Fintech CRM Team Manager from Adacta Belgrade spoke about the process of implementing the CRM solution at NLB Bank in Belgrade, about the biggest challenges, how these challenges were solved and what business results were achieved.
TECHNOLOGY AND INNOVATIONS CHANGE THE SOCIETY WE LIVE IN
Did you know that by using machine learning, artificial intelligence, blockchain technology and augmented reality, we can keep track of the number of children vaccinated, the number of children enrolled in kindergartens, or we can find out with one click how many first graders are already involved in sports, how many first graders speak a foreign language, and how many of them have artistic talent?
In Africa, children in improvised schools without roofs or running water use VR for a better understanding of the concepts of geometry and the functioning of the human body - that is, they apply what is called leapfrogging in the world of innovation or in other words, leaping over several technological levels in order to keep step with the world and immediately switch to the latest technology.
Vladimir Trkulja - Venture Fellow, UNICEF: Intelligent Society and AI with UNICEF
Trkulja – the UNICEF Venture Fellow and co-founder of STARTIT spoke about how
UNICEF managed to map every place in Serbia where a new hope of intelligence is
born with the help of new technologies.
IMPROVE YOUR BUSINESS WITH INTELLIGENT BUSINESS SOLUTIONS
In the third block of the lecture "Intelligent Solutions", our colleagues from Adacta introduced the novelties from the field of business solutions.
In the lecture "How to choose business software?", Živoslav Damnjanović - Sales Director, Adacta Belgrade talked about what criteria to consider when choosing software, the most common misconceptions and expectations when implementing a solution and the right time to move to the new version.
Mirko Marković - NAV Department Leader and Gorana Bundalo - Microsoft Dynamics D365FO - Team Manager from Adacta Belgrade spoke about the speed of implementation of the new and the improvement of the existing business processes being the key to successful business. Also, whether the Dynamics 365 family of business solutions can help us along the way and if the Cloud is still challenging.
HR experts can create a quality HR strategy, but the real challenges arise when it needs to be implemented in a work environment. This is exactly the key role of managers and other team leaders. Saška Štubler - Head of HRM Solution Department and Nina Jevtić - Talent Application Consultant spoke about there being no 'smart' business without an investment in employees.
Cvetković - Machine Learning Expert and Bojan Glišović - Head of BI Department
at Adacta spoke about how to use existing customer data to automatically create
customer segments through machine learning methods, and how to use that data to
improve market efficiency.