Put customers front and center of your utility operations
with Utilities CRM - a CRM solution built on Microsoft Dynamics 365 platform.
Utilities CRM serves utility leaders
Winning in the highly competitive utilities market requires streamlined operations, fast reaction to market changes, quick deployment of innovative products and superior customer service while keeping operational costs low.
Utilities CRM Solution provides out-of-the-box CRM functionalities for supporting specific utilities sector operations. It is targeted at utilities companies that would like to quickly establish a CRM solution without compromising on functionality. It incorporates a set of industry-specific pre-developed Microsoft Dynamics CRM modules and predefined guided processes which can be further optimized and selectively included in the final solution.
Utilities CRM capabilities
Utilities CRM puts customer at the center of your business by providing all relevant information in one place, proposing next best steps and ensuring no important event is forgotten.
Utilities.CRM at a glance
Intuitive and customizable dashboards will summarize all your data and give you freedom while exploring their correlations and meaning. Dive deep into the world of your business with Utilities.CRM.
Utilities CRM Product Brochure:
Discover how can a utility company benefit from recognizing customer's key life events and see examples of tracking sales and marketing performance.
Find out first hand
Find out first hand what we think and how we have managed to improve businesses for many of our customers.
The utility and energy markets are at a unique point in their history. Market...
Case study | Eles
Public company ELES used a proprietary internally developed IT system that was being developed for more than 20 years. The solution no longer provided the company management with the right information - accurate...
Case study | Gen-I
GEN-I Group’s core activity is international trading in electricity and natural gas and supplying end users, which includes corporate customers as well as household consumers. Company's expansion to new countries required a new...
See some of our CRM references.