Improve your guests' experience
Guests today want and expect much more from each stay than ever before. Knowing your guests, collecting information about them and using this information in your hotel business is fundamental to delivering an exceptional guest experience.
CRM for Hotels Built on Microsoft Dynamics 365
With a dedicated data model for the hospitality industry and a central guest profile, Hospitality.CRM enables tracking of your guest information and interactions in one place.
The Hospitality.CRM solution provides out-of-the-box CRM functionalities for supporting specific hospitality sector operations. It is targeted at companies operating in the hospitality industry that would like to quickly establish a CRM solution without compromising on functionality. It incorporates a set of industry-specific pre-developed Microsoft Dynamics CRM modules and additionally developed CRM functionalities specifically for hospitality.
Track interactions with your guests at every step of their journey. From pre-stay, to on-property and post-stay communication and activities - everything is now tracked in one place.
An end-to-end solution for all your customer interactions.
Hospitality.CRM in action
Learn first-hand how Hospitality.CRM enables better business for our customers.
Over 6,5 million of overnight stays per year
Valamar’s business strategy is clear – to create a memorable stay for more than 1 million guests who spend a weeklong vacation in one of the company-operated 34 hotels & resorts and 15 camping resorts sites along the Croatian cost.
Hospitality.CRM Product Brochure:
Discover how you can benefit from tracking your guest journeys and recognize ideal moments for making an impression.
Hospitality.CRM 360°customer view
Be one step ahead of your customer with an-easy-to-follow 360° customer view and 6 outstanding Hospitality.CRM features.
See some of our references in the hospitality industry.