Customer Experience front and center
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Adacta’s industry-specific know-how and competencies for delivering CRM solutions were recognized by Microsoft with a Gold Customer Relationship Partnership. We develop industry-specific CRM solutions and provide custom CRM deployments that are suitable for any company’s specific needs. Explore further our industry solutions and read customer stories.
Working with Microsoft Dynamics CRM systems (and customers) for more than a decade, we know exactly what your business needs to put customers front and center.
CRM Related solutions
Explore our industry specific CRM solutions we develop on Microsoft Dynamics 365 platform.
Better manage your customer relations and streamline processes throughout the insurance company.
Out-of-the-box CRM functionalities for supporting specific utilities sector operations.
Put your customers into the center of your banking business.
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As ever, Adacta will be a part of the biggest TECH-business event in Slovenia – the 24th NT Conference 2019. Last year's event was awarded with title of 'Best B2B Event' in the region, which makes it clear that this is not just one of many conferences in our region – it is THE conference. Of course, as the organiser, Microsoft will try to win the award again with more than 2,200 attendees, 140+ lectures and 130+ lecturers.
The utility and energy markets are at a unique point in their history. Market deregulation, new competitors and changed customer expectations mean that legacy companies need to fundamentally shift their point of view and start focusing on issues like customer experience and relationships and digital transformation to support their operations. However, this is not easy for entrenched players whose focus has traditionally been on supply efficiency.
"Bridging the Gap Between Data Science and Manufacturing" was the title of the Meetup held in Zagreb on 14th March 2019. The aim of this meetup was to bring together data scientists and manufacturing companies to discuss the opportunities, challenges and potential sources of data associated with data science for manufacturers.
Case study | Wiener Städtische, Vienna Insurance Group
Wiener Städtische Insurance Company has been operating in the Serbian market since February 2003. Over 1,200 employees at more than 40 branch offices, operating units and sales points in 40 cities and towns...
Case study | Porsche
Porsche Slovenija, d.o.o. is the importer and representative for Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles. The company understands that success in a competitive market requires long-term customer satisfaction and loyalty, which...
Case study | Trio Motors
Trio Motors Company sells spare parts, tools and offers mechanics, diagnostics and electricity services to Japanese and Korean vehicles owners. The company’s goal is to offer a complete car service in one place....
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