Customer Experience front and center
Take your customer experience to the next level with customizable CRM solution in cloud. Go mobile - support your business and customers wherever you are.
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Adacta’s industry-specific know-how and competencies for delivering CRM solutions were recognized by Microsoft with a Gold Customer Relationship Partnership. We develop industry-specific CRM solutions and provide custom CRM deployments that are suitable for any company’s specific needs. Explore further our industry solutions and read customer stories.
Working with Microsoft Dynamics CRM systems (and customers) for more than a decade, we know exactly what your business needs to put customers front and center.
CRM Related solutions
Explore our industry specific CRM solutions we develop on Microsoft Dynamics 365 platform.
Better manage your customer relations and streamline processes throughout the insurance company.
Out-of-the-box CRM functionalities for supporting specific utilities sector operations.
Put your customers into the center of your banking business.
See related news, blogs, videos and press.
Firstly, I would like to make a comment on companies using the word “challenge” instead of using “problem”. We face challenges - I agree, it sounds easy on the ear, however, I see a challenge in terms of making progress in a longer process. However, once we hit an obstacle in that process, problems that need solving appear. Let’s begin by looking at some problems that the contact centres have been tackling.
2019 Partner of the Year Award Goes to Adacta!
Adacta is proud to announce it has won the 2019 Microsoft Country Partner of the Year Award for Slovenia.
As ever, Adacta will be a part of the biggest TECH-business event in Slovenia – the 24th NT Conference 2019. Last year's event was awarded with title of 'Best B2B Event' in the region, which makes it clear that this is not just one of many conferences in our region – it is THE conference. Of course, as the organiser, Microsoft will try to win the award again with more than 2,200 attendees, 140+ lectures and 130+ lecturers.
Case study | Wiener Städtische, Vienna Insurance Group
Wiener Städtische Insurance Company has been operating in the Serbian market since February 2003. Over 1,200 employees at more than 40 branch offices, operating units and sales points in 40 cities and towns...
Case study | Porsche
Porsche Slovenija, d.o.o. is the importer and representative for Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles. The company understands that success in a competitive market requires long-term customer satisfaction and loyalty, which...
Case study | Trio Motors
Trio Motors Company sells spare parts, tools and offers mechanics, diagnostics and electricity services to Japanese and Korean vehicles owners. The company’s goal is to offer a complete car service in one place....
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