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“More than half of the insurance carriers are engaged in some level of replacement of the claims administration system in the current year”, Celent Report EMEA P&C Insurance: Claims, Systems, Vendors, 2016.
Customer experience is today's key competitive differentiator and the importance of effective customer service is at the core of today’s business. All modern companies are facing the challenge of effective customer service - delivering the right service experience to the right user at the right time. CafeX’s Live Assist for Dynamics 365 is a modern and proven omni-channel solution that can help deliver great customer service. As a Microsoft’s preferred omni-channel solution for Dynamics 365, Live Assist can help resolve customer’s issues faster, increase their loyalty and delight customers with personalized omni-channel journeys.
Case study | Adriatic Slovenica
AdriaticSlovenica se je odločila, da obstoječo BI (business intelligence) rešitev, ki ni zagotavljala ustreznih rezultatov nadomesti z novo rešitvijo, ki bo temeljila na rešitvi QlikView in Adactinem modelu skladišča podatkov za zavarovalništvo (AdInsure).
Case study | Eni Slovenija
As part of an international group and a company that operates in an industry with strict legislative and regulative requirements that determine operations to a great extent, Eni Slovenija is obligated to provide...
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