CRM solution designed for banking
Today‘s customer expect you know their needs, they expect to be treated personally and that you deliver a superb customer experience. For banks this means excellent bank service, personalized and tailored to specific needs in all customer-facing interactions, whether in bank or online. Individual customer approach is key for retaining existing customers and attracting new ones. With Banking.CRM you can put your customers into the center of your business.
for one solution
Connect sales, marketing and customer care.
Be one step ahead of your customer with easy to follow 360° customer view.
Banking.CRM Product Brochure:
Discover how can a bank benefit from recognizing customer's key life events and see examples of tracking sales and marketing performance.
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Controlling departments are often the entry point for analytical solutions, but since this is a young field in the region, it is obvious that many controllers are finding themselves in the role of a project manager as BI solutions are implemented in their companies for the first time.
While digital transformation may be a buzzword, it is an important buzzword. Consumer behaviour is changing rapidly, and companies are losing control over the sales process. It used to be that a customer came to a store, was greeted with a salesperson with a smile on their face to be convinced into the product they need.
Your market has changed. You should be getting ready.
First of all, the world has gone mobile. More than half of the world’s population uses a smartphone, and many don’t even own a traditional computing device anymore. In 2018, around 2 billion people will use mobile messaging apps, such as WhatsApp, Facebook Messenger or Viber.
How to empower your business, society, people, and ability to innovate and transform were some of the main topics presented at the Zagreb Adacta Day 2018 that took place on Thursday, 8 November, at the Esplanade hotel in Zagreb. On stage, we hosted Croatian and international speakers in addition to our experts coming from Adacta. It was a chance to share some news, inspire and socialize with customers and partners.
Why Microsoft Dynamics CRM
"Independent analytics and CRM publications recognize Microsoft Dynamics CRM as a leader among CRM solutions on the market due to the available functionalities which can be easily upgraded, tracking customer interaction on the both, traditional and digital channels, availability from anytime and anywhere, as well as full due to the integration with other Microsoft solutions, like Office, Power BI, Skype or Sharepoint."
Tatjana Lukić, Regional Director, Microsoft Business Solutions - Adriatics, Balkans, Baltics & CIS at Microsoft
Adacta‘s references in the financial industry
Companies that trust us.