Market deregulation, new competitors and changed customer expectations mean that legacy companies need to fundamentally shift their point of view and start focusing on issues like customer experience and relationships and digital transformation to support their operations. However, this is not easy for entrenched players whose focus has traditionally been on supply efficiency.
The new cloud-based Dynamics 365 ERP for SMBs is here! Business Central is the next generation business application that offers a wide range of ERP and CRM functionalities with built-in analytic capabilities and native integration with Office 365 productivity tools. As for other cloud-based solutions, Business Central offers all the benefits of the cloud: always updated solution, centralized data and lower IT support and maintenance costs, to name just a few.
Everything is moving to cloud. So is your ERP. And that is big news even for your on-premise deployments.
Utilities industry is a perfect example of the spectrum in which the truly successful companies have understand the difference between what are customer centric processes, and what can be described as transactional processes - fail to understand this key difference, and your company will surely fail in the long term.
The modern business is not bound to offices and office desks. Work from home, through remote access and alike, is becoming increasingly popular. Accordingly, modern business also implies work on the move and access to information through any device and from any location.
If you're an SMB, there are several signs, you might be outgrowing your existing technology.
96 percent of Fortune 500 use Microsoft cloud services in their operations for various purposes and ERP systems are no exception. The reasons are clear. Cloud computing delivers improved security, lower and more predictable costs and a broader range of capabilities that support your business. These are competitive advantages that you should simply not give up.
While digital transformation may be a buzzword, it is an important buzzword. Consumer behaviour is changing rapidly, and companies are losing control over the sales process. It used to be that a customer came to a store, was greeted with a salesperson with a smile on their face to be convinced into the product they need.