Utilities industry is a perfect example of the spectrum in which the truly successful companies have understand the difference between what are customer centric processes, and what can be described as transactional processes - fail to understand this key difference, and your company will surely fail in the long term.
The most important HR event in Serbia in 2019 – HRM Congress 2019
gathered more than 400 delegates and 35
keynote speakers in Crown Plaza Hotel on February, 25th. This congress was a
great opportunity for the leading HR professionals to exchange views of the
most important topics in today's fast changing world, share research findings
and build relationships.
With 160,000+ customers, more than 2.7 million users, and 3.500 partners worldwide, Dynamics NAV has been sold in 195 countries. In order to continue this successful story, Microsoft will officially launch Dynamics 365 Business Central in Hotel Metropol Palace on February 28th, 2019.
For a wide range of businesses, large and small, customer relationship management (CRM) systems are the most critical system when it comes to customer contact. However, in this day and age the biggest importance no longer resides within CRM – it is almost guaranteed that your Call Center will be the first contact you have with the customer, and you should be placing additional focus there.
The modern business is not bound to offices and office desks. Work from home, through remote access and alike, is becoming increasingly popular. Accordingly, modern business also implies work on the move and access to information through any device and from any location.
If you're an SMB, there are several signs, you might be outgrowing your existing technology.
72% of leading recruiting around the world agree that employer brand has a significant impact on hiring, and has an even more significant impact on a business' success. CareerBuilder reports that 67% of candidates would essentially accept lower pay if the company they were interested in had very positive reviews online.