The official meeting of Dynamics 365 Business Central Partners from Central and Eastern Europe was successfully held in Prague on September 12. The conference brought together over 65 attendees from 15 countries with an aim of exchanging knowledge and reliable expertise on Dynamics 365 Business Central with Partners from other countries and Microsoft representatives.
Do you remember your first day at school? I am sure
you do! So much joy and adrenaline in
just one day, a whole box ful of new feelings and a class of young people who will
spend the best years of childhood and youth together for the following 8 – 9
BE-terna, one of the leading European
Microsoft and Infor
solution Integrator that employs 500 people
and operates in 12 locations
across Germany, Austria
and Switzerland, is acquiring Adacta Services
Business, a leading Microsoft Dynamics, Qlik and Cornerstone partner in
Slovenia, Croatia and Serbia.
Firstly, I would like to make a comment on companies using the word “challenge” instead of using “problem”. We face challenges - I agree, it sounds easy on the ear, however, I see a challenge in terms of making progress in a longer process. However, once we hit an obstacle in that process, problems that need solving appear. Let’s begin by looking at some problems that the contact centres have been tackling.
A popular opinion in the industry is that anybody can be an agent in a call centre; however, this is not the case. The first mistake often made when establishing a call centre is in the selection of agents. A good agent is hard to find – they have to be made into one.
It is not every day that our consultants get to visit a country like Jamaica. Yes, that's correct – Jamaica! Your first thought is probably of people relaxing by the beautiful Caribbean Sea, but our Utilities & Infrastructure Management Team experienced that even in Jamaica, where the pace of life is normally slower, work can be the same or even more challenging than in Europe.
2019 Partner of the Year Award Goes to Adacta!
Adacta is proud to announce it has won the 2019 Microsoft Country Partner of the Year Award for Slovenia.
The role of HR is changing - HR professionals are now marketers, designers, and supply and demand experts. As with all companies, Adacta are challenged with a war for talent. At the start of 2019 we decided to implement CornerStone OnDemand in Adacta-Group internally first to truly represent, – the 'eating your own dog food principle'.
In our previous blog post, we discussed the
possibilities of running CSOD implementations from a PM perspective, and from
experience we can probably all agree that interfaces and integrations between
multiple solutions can be expensive and time-consuming.
Virtual reality has been tied to gaming for a while, but as the technology progresses it is also used in many industries in various capacities. Some examples of industries where VR is used include - Engineering, Energy, Manufacturing, Logistics, Healthcare, Construction, Real estate and many more.