The idea of using data to make better-informed decisions and drive changes in business is not new. However, the ability to do so effectively is just now starting to become widespread.
The official meeting of Dynamics 365 Business Central Partners from Central and Eastern Europe was successfully held in Prague on September 12. The conference brought together over 65 attendees from 15 countries with an aim of exchanging knowledge and reliable expertise on Dynamics 365 Business Central with Partners from other countries and Microsoft representatives.
Do you remember your first day at school? I am sure
you do! So much joy and adrenaline in
just one day, a whole box ful of new feelings and a class of young people who will
spend the best years of childhood and youth together for the following 8 – 9
Maitraiee Mukherjee spent a semester in Slovenia as an Erasmus student. She came across Adacta at the careers day at the Faculty of Economics and decided she would try to complete her internship right here, in Ljubljana.
Maitraiee saw an opportunity at Adacta for her first work experience in an interesting industry. In addition, it was very important to her that the company was flexible and understanding in managing her faculty responsibilities and work. For both reasons, her mentor played a very important role during her internship as he helped her and guided her through these 2 months.
Read more about her experience and thoughts about Adacta.
For the 12th year, Project Management Conference in Zlin, a Czech city just an hour’s drive from Adacta`s Brno office, brought together more than 200 project managers from various industries. To learn more about the latest project management trends, best practices, and conference takeaways, we sat down with Benjamin Levstek, Director of Adacta Czech Republic, who attended the conference this year.
BE-terna, one of the leading European
Microsoft and Infor
solution Integrator that employs 500 people
and operates in 12 locations
across Germany, Austria
and Switzerland, is acquiring Adacta Services
Business, a leading Microsoft Dynamics, Qlik and Cornerstone partner in
Slovenia, Croatia and Serbia.
Firstly, I would like to make a comment on companies using the word “challenge” instead of using “problem”. We face challenges - I agree, it sounds easy on the ear, however, I see a challenge in terms of making progress in a longer process. However, once we hit an obstacle in that process, problems that need solving appear. Let’s begin by looking at some problems that the contact centres have been tackling.
Business growth regarding production depends on
the ability of a company to produce more products. If the number of orders
increases and production capacity approaches the maximum operational
capabilities, the management team needs to start to consider investing in new
production capacity products.
A popular opinion in the industry is that anybody can be an agent in a call centre; however, this is not the case. The first mistake often made when establishing a call centre is in the selection of agents. A good agent is hard to find – they have to be made into one.