QlikView ranks first in customer loyalty
QlikView ranks first in customer loyalty among BI giants in world's largest independent survey of business intelligence users.
With the largest number of participants in this year's survey, the latest edition of the BI Survey has again confirmed that among the BI Giants the QlikView customers are the most loyal. Customer loyalty remains one of the most desirable categories among vendors, according to Barney Finucane, the lead author at BARC.
Continuing to outpace larger rivals such as SAP (Business Objects), Oracle (Hyperion) and IBM (Cognos), QlikView's #1 rating also includes:
- Intention of buying additional licenses
- Performance satisfaction
- Product features
- Mobile use
